Privacy Notice

Edssurplus.com is committed to protecting our customers’ personal information. All order’s are transmitted in an encrypted format. To be sure that your order is secure, simply check your web browser while you are in the ordering section. Most browser’s use some sort of symbol to assure you that the website is secure. For example, Netscape, Internet Explorer use icons - either a padlock or a key in the bottom left hand corner that appear when the site is secured.

We will store your shipping & billing information ONLY if you create an account with us, but this information will NOT be used by anyone other than Edssurplus.com as described below in our privacy policy.

At checkout, we require the credit card customer identificatioin number †CIN† with every online purchase using the following card’s:

Master Card
Discover
Visa

The †CIN† is a 3 or 4 digit, numeric value that provide’s a cryptographic check of the information embossed on the card. This security feature is designed to protect you against consumer fraud. Your †CIN† will not be stored or maintained on any of our systems and you will need to provide the number every time a purchase is made on Edssurplus.com

Unless you are a PayPal account holder.

At edssurplus.com, we are committed to providing excellent customer service and outstanding value in retail merchandise while respecting and protecting the privacy of our customer’s. To better serve you, we may collect and maintain certain information regarding, for example, your product & service preference’s, dates of special occasion’s related to people you buy gifts for (e.g., Birthday’s), and billing & shipping information. Under no circumstances do we sell or rent this information to other businesses, and we strictly protect and enforce the confidentiality of this information. We respect your privacy and seek to protect the trust you place in Ed’s Surplus & Marine. Our Privacy Policy is explained in more detail below.

What information does Edssurplus.com collect from our online customer’s?

For those individual’s who visit our site but do not make a purchase, we collect and store IP (Internet Protocol) addresses during the visit. No individualized information is collected, and the IP address is not traced to a particular individual. Similarly, we collect information, using that IP Address, about the navigational or browsing behaviour of our visitor’s. Again, that information is not tied to any name or other Personally-Identifying Information but is used solely to provide generalized demographic data, such as what geographic areas our visitor’s are from and visitor browsing patterns. We cannot use that data to identify you. For those who makea purchase on Edssurplus.com, in order to fulfill the order, we collect and store your name, address, shipping information, email address, purchase data & billing information.

Does Edssurplus.com use Cookies?

Cookies are small piece’s of information that are stored by your browser on your computer’s hard-drive. Currently, if you place an item in a shopping basket during your visit to Edssurplus.com, we will create a cookie containing a unique customer number on your computer. This function enables us to store items in your shopping cart until you make a purchase. Most web browsers automatically accept cookies, but you can usually change your browser to prevent such acceptance, which will result in your inability to purchase online from us. We do not retain any individualized information as a result of our use of cookies.

How does Edssurplus.com use the individualized information that we collect?

In addition to using the information referenced above to fulfill your purchase order, we also retain your name, address, email address & purchase information in our customer database. We use that information to track your order, to respond to your inquiries and to make subsequent purchase’s you wish to make easier and faster. We also may use that information, from time to time, to contact you concerning our products, services, sales or special promotions of Edssurplus.com or our corporate affiliates, including Ed’s Surplus & Marine. We try to limit those contacts to ones that might be of interest to you. If you would prefer not to be contacted about our Special offers, products or services, please notify us at the mailing address, email address or phone number provided below:

How is the information Edssurplus.com collects stored and what security procedures do we have in place to protect the confidentiality of that information?

Currently, the Edssurplus.com customer information that we maintain is stored in our server database & Back-Up Server database. We limit access to that information to those within our organization with a business need to know. Most of our employees do not have access to that information. In addition, we enforce a policy against Unauthorized Disclosure or use of the information you share with us, and we instruct our employees concerning that policy. Those employees that do have access are required to abide by our Privacy Policy. We also require that those third parties who provide services to us and may have access to customer information (Such as data collection, storage and reporting services & Mail vendors) Share our commitment to maintaining your privacy and adhere to our company’s non-disclosure requirements. As stated above, we do not under any circumstances sell or rent customer information to any outside company or organization nor do we permit any such organization to use customer information for its own business purposes.

In fact, we will release specific information about you only if we are compelled to do so to comply with valid legal processes such as a search warrant, subpoena or court order or in the unlikely situation where we, in good faith, believe such information is necessary to prevent harm to you or other’s.

We use secure server technology to keep your personal information - including your billing & account information - as secure as possible. Your ordering information is encrypted using Verisign software or using Paypal Inc,. Once your information is stored on our database, we have database security technologies and procedures in place to protect it from access by unauthorized employoees or third parties.

How does Edssurplus.com protect the safety and privacy of children?

Our site is not directed or marketed to children under the age of 18. We do not intentionally collect or store information on children. If we learn that a child has made a purchase from Edssurplus.com with- out his or her parent’s consent, we immediately, upon parental request, void the sale and refund any monies collected on the return of the merchandise.

Will Edssurplus.com privacy policy change?

We may change or enhance our policy to improve our service to you. If we do change our policy, we will note those changes on our website. A message will be displayed on our home page for a period of time that a change has been made, and the change will be highlighted within the privacy policy. You are welcome to refer to this policy each time you are considering making a purchase.

If you have any Questions or Concerns about our Privacy Policy, Please Contact us.

Ed’s Surplus & Marine
Customer Service
5911 196th St
Lynnwood, Wa 98036
Email: Customer Service
+1(425)778-1441

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