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Discontinued, etc.. Normal processing time is 1 to 3 business days & delivery via UPS is generally 1 to 6 business days depending on your delivery address. Transit times may be calculated by visiting www.UPS.com & entering an originating zip code of 60160.
Heavy WeightSurcharge may have been added to the price.
Institution& would prefer a United States Shipping address to the due rising costs of brokerage fees.
Over Maximum Charge. A customer service representative will contact you with a freight quote. All over-sized shipment charges must gain final approval by customer before leaving the warehouse.
RMA FORM, Fill it out properly, make sure to put a copy of the invoice and the unwanted item. For your protection please insure the package. If the return is because we made a mistake, we will reimburse your surface shipping costs or send out a UPS Call tag;However, this is at Ed's Surplus' Discretion. Please use U.S Mail Parcel Post or UPS Ground ONLY when returning product(s). Express services (such as 3 Day or Fedex 2 day) will NOT be refunded. We do not reimburse for special handling, charges incurred by using other mail facilities such as Mail Box Etc... If your replacement item is in stock, it should reach you in 2-3 weeks (Note: Food items, gas masks, disaster preparedness items, books & videos are not returnable.) Please check Ed's Guides to Surplus Ratings to make sure that the item's condition is acceptable to you.